1. Shipping Information
a. Processing Time:
i. Orders are typically processed within 1 business days after payment confirmation.
ii. Processing times may vary during peak seasons or promotions.
b. Shipping Methods:
i. We offer standard and expedited shipping options.
ii. Shipping methods, costs, and estimated delivery times are provided during the checkout process.
2. Delivery Time
a. Standard Delivery:
i. Standard delivery times are estimated to be within 5 business days after the order has been processed.
ii. Actual delivery times may vary based on the destination and local postal services.
b. Expedited Delivery:
i. Expedited delivery options are available for faster shipping. ii. Customers can choose expedited shipping during the checkout process, and associated costs will be displayed.
3. Order Tracking
a. Tracking Information:
i. Once an order is shipped, customers will receive an email with tracking information.
ii. Customers can track their orders using the provided tracking number on our website or through the designated courier service.
4. Shipping Locations
a. We currently offer shipping to India.
b. Shipping to certain remote areas may have longer delivery times and additional charges.
5. Shipping Costs
a. Shipping costs are calculated based on the weight of the order and the destination.
b. The shipping cost will be displayed during the checkout process before payment confirmation.
6. Delivery Delays
a. While we make every effort to deliver orders on time, delivery delays may occur due to unforeseen circumstances, such as customs clearance, weather conditions, or other issues beyond our control.
7. Shipping Restrictions
a. Certain products may be subject to shipping restrictions based on local laws and regulations.
b. Customers are responsible for ensuring that the products they order comply with their local import regulations.
8. Undeliverable Packages
a. If a package is undeliverable due to incorrect address information provided by the customer, the customer will be responsible for any additional shipping costs.
9. Contact Information
For any inquiries or concerns regarding shipping and delivery, please contact our customer support team at +91 9205274027 or mail us on mahajan@insulink.co.in